Terms & Conditions:
All orders are deemed to have been accepted by Wedding Dreams London only when the deposit has been paid. Payments can either be made by Cash or BAC's. Final payments for orders must be made at least 2 months prior to delivery/collection. In the event of non–payment, the order will not be completed or released, until payment is made in full. Subsequent completion of the order will be subject to availability and cannot be guaranteed. Deposits are non refundable. Wedding Dreams London accepts no responsibility for any loss (howsoever caused) or non – delivery under these circumstances. The customer will be responsible for the payment of any additional charges which have been incurred as a result of payment failure. Wedding Dreams London reserves the right to increase a quoted fee in the event that the Customer requests a variation to the work agreed. Whilst every effort will be made to assist Customers, please note that late changes cannot always be guaranteed. If you have a specific delivery date and require delivery before a given time, please specify this when placing your order. We will do our best to accommodate your requirements. It is the Customer’s responsibility to ensure Wedding Dreams London has been given the correct delivery information, and that someone is available to receive your cake. A signature will be required for the receipt of the order upon delivery. If the recipient is not in, the order will be returned to Wedding Dreams London who will contact you to arrange an alternative delivery time for which an additional charge will be payable by the customer. Wedding Dreams London accepts no responsibility for any loss or consequential loss incurred by the Customer as a result. Should you require your cake to be delivered, Wedding Dreams London will deliver and set up your cake as agreed and will want to ensure it is displayed at its best. It is your responsibility to ensure that you have provided us with the set-up details and arrangements made with the venue for the location and display of your cake. Wedding Dreams London cannot be held responsible for the location of the cake at the venue. Please ensure, therefore, that the cake location is level, stable and strong enough to hold the cake. Please also remember that cream or icing covered cakes can melt in warm conditions such as inside a marquee on a hot summer’s day, or when set up in direct sunlight. Once the cake has been collected or delivered, set up and signed for, Wedding Dreams London is unable to accept liability for any interference with or damage to the cake thereafter. If the cake is to be delivered and set up by Wedding Dreams London, a signature will be required from your venue management confirming the cake has been received and set up in good condition. A photograph of the cake will be taken prior to departure by us to verify that the cake has been set up and left in good condition. Allergies: Please be aware that whilst your chosen cake may not be made with nuts or a nut product, egg, dairy wheat or gluten, It will be prepared in a kitchen where nut products, eggs, diary, wheat and gluten are heavily used. Whilst every effort is made to separate raw materials Wedding Dreams London must state that raw materials used in your cake may not be free from nuts, eggs dairy, wheat or gluten.